Welcome Back — Your ttjili Games Are Waiting

Use the account recovery option on the login page and enter your registered mobile number. A one-time reset link or PIN will be sent to that number, which you can use to set a new password. The reset message typically arrives within 60 seconds — if it does not, check that your phone has a signal and try the resend option. Once you have set a new password, log in immediately and consider saving it in a secure password manager so you do not lose access again. If you no longer have access to your registered mobile number, contact our support team at [email protected] for manual account recovery assistance.

Accounts are temporarily locked after several consecutive failed login attempts as a security measure to protect your funds. The lock is usually lifted automatically after a short waiting period — typically 15 to 30 minutes. If your account remains locked after that window, or if you believe the lock was triggered by unauthorised access attempts, contact our support team immediately at [email protected]. Our team can verify your identity and restore access safely. It is also a good time to update your password to something stronger once you are back in.

Yes, on a personal device you can save your credentials so the login form is pre-filled on your next visit. The ttjili Android app also supports persistent sessions, meaning you stay signed in between sessions without needing to re-enter your details every time. For security reasons, we recommend only enabling this feature on a device that belongs to you and is protected by a screen lock or biometric authentication. Never save your login credentials on a shared or public device. If you ever lose your phone, contact support immediately so we can secure your account.

Start by checking your internet connection — a weak or unstable signal is the most common cause of page loading issues on mobile. Try switching between mobile data and Wi-Fi to see if one performs better. Clearing your browser cache and cookies can also resolve display problems caused by outdated stored files. If you are using the ttjili Android app and it is not loading, try closing and reopening it, or check whether an update is available. For persistent issues, our 24/7 support team at [email protected] is ready to help you troubleshoot and get back into your account as quickly as possible.

Head over to the Register page to create your free ttjili account. The sign-up process takes under two minutes — you just need your Philippine mobile number, a username, and a password. After submitting the form, verify your number with the OTP sent to your phone and you are ready to log in straight away. There are no sign-up fees and no waiting period for account approval. Once registered, you can make your first deposit in Philippine pesos and start exploring the full game lobby immediately.