At ttjili, protecting the personal information of every Filipino player is a core responsibility, not an afterthought. This Privacy Policy explains exactly what data we collect when you use our platform, why we collect it, how it is stored and protected, and what rights you have over your own information. We encourage you to read this page carefully before registering. If you have any questions, our FAQ page is a good starting point.
A clear breakdown of the personal data ttjili handles and the purpose behind each category.
When you register for a ttjili account, we collect the personal details you submit in the registration form — including your full name, date of birth, email address, mobile number, and preferred currency. This information is required to verify that you meet the minimum age requirement of 21 years as mandated for online gaming in the Philippines, and to create a unique account identity for you on the platform. When you make a deposit or request a withdrawal, we also collect payment-related details such as your e-wallet account reference or bank account information, which are used solely to process your transactions securely. If you contact our support team, we retain records of that communication — including any documents you submit for identity verification — for the duration of your account and for a reasonable period thereafter as required by applicable regulations. You are responsible for ensuring that all information you provide is accurate and up to date; providing false or misleading information is a violation of our Terms and Conditions and may result in account suspension.
When you access the ttjili platform — whether through a mobile browser or the Android app — our systems automatically record certain technical data about your session, including your IP address, device type, operating system version, browser or app version, and the pages or game screens you visit. This data is collected to maintain platform security, detect unusual login patterns that may indicate unauthorised access, and to improve the overall performance and stability of the platform for Filipino players. We also use session cookies and similar technologies to keep you logged in during an active session and to remember your language and display preferences between visits. Cookies used for essential platform functionality cannot be disabled without affecting your ability to use the service; however, any non-essential analytics cookies are only activated with your consent. You can manage cookie preferences through your device or browser settings at any time, though doing so may affect certain features of the platform.
ttjili does not sell your personal data to third-party marketers or advertising networks under any circumstances. We share your information only with the specific service providers who are necessary to operate the platform — including payment processors who handle your PHP deposits and withdrawals, identity verification partners who confirm your age and identity during the KYC process, and cloud infrastructure providers who host the platform's data securely. All third-party partners we work with are contractually required to handle your data in accordance with applicable data protection standards and are prohibited from using your information for any purpose beyond the specific service they provide to us. In certain circumstances, we may be legally required to disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or financial intelligence units — for example, in connection with anti-money laundering investigations or court orders — and we will comply with such requirements as mandated by law. We will notify you of any such disclosure where we are legally permitted to do so.
All data transmitted between your device and the ttjili platform is protected using industry-standard Transport Layer Security (TLS) encryption, which ensures that your login credentials, payment details, and personal information cannot be intercepted during transmission. Sensitive data stored on our servers — including payment references and identity documents — is encrypted at rest using strong encryption protocols, and access to this data is restricted to authorised personnel on a strict need-to-know basis. We conduct regular internal security reviews and work with external security specialists to identify and address potential vulnerabilities in our systems before they can be exploited. In the event of a data breach that is likely to affect your rights or freedoms, we will notify you and the relevant Philippine data protection authority within the timeframes required by applicable law. While we take every reasonable precaution to protect your data, no online system can guarantee absolute security, and you also play a role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, you have a number of rights in relation to the personal data we hold about you. You have the right to access a copy of your personal data, to request corrections where information is inaccurate or incomplete, and to request the deletion of your data in circumstances where we no longer have a lawful basis to retain it. You also have the right to object to certain types of processing — such as the use of your data for direct marketing purposes — and to request that we restrict processing while a dispute about accuracy or lawfulness is being resolved. To exercise any of these rights, please contact our support team in writing with a clear description of your request and sufficient information to verify your identity; we will respond within the timeframe required by applicable law. Please note that some requests — such as deletion of transaction records — may be limited by our legal obligations to retain certain data for regulatory compliance purposes.
We retain your personal data for as long as your account remains active and for a defined period after account closure, as required by Philippine anti-money laundering regulations and gaming licensing conditions. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following the closure of your account, in line with regulatory requirements applicable to licensed gaming operators in the Philippines. After the mandatory retention period has elapsed, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you as an individual. If you request account closure, we will process your request promptly and confirm the expected retention period for any data we are legally required to keep. You may contact our support team at any time to ask about the specific retention periods that apply to your account data.
Straight answers to the most common data privacy questions on ttjili.
We take your privacy seriously so you can focus on enjoying the platform. Ready to get started, or have more questions? We have you covered.